Refund & Return Policy

At Bharat Agritech, customer satisfaction is important to us. Please read our refund and return policy carefully before making a purchase from https://coldpressoilmachines.in.

1. Return Eligibility

Our return policy lasts for 7 days from the date of delivery. If more than 7 days have passed since delivery, we may not be able to offer a refund or exchange.

To be eligible for a return:

The product must be unused and in original condition
The product must be returned with original packaging
Proof of purchase or invoice is required
The product should not be physically damaged by the customer

2. Non-Returnable Items

The following items are generally not eligible for return:

Used or damaged machines
Customized or specially manufactured products
Electrical parts damaged due to improper usage
Products damaged during customer handling
Downloaded software or digital materials

3. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

Order details
Photos or videos of the issue
Packaging images

After verification, we may provide replacement support, repair assistance, or refund approval depending on the issue.

4. Refund Process

Once your returned product is received and inspected, we will notify you regarding approval or rejection of your refund request.

If approved, the refund will be processed to your original payment method within 7–10 business days.

Refund timelines may vary depending on your bank, payment gateway, or financial institution.

5. Late or Missing Refunds

If you have not received your refund:

Please recheck your bank account
Contact your bank or card provider
Wait for processing time from payment gateway

If the issue still continues, contact us using the details below.

6. Exchanges

We replace products only if they are defective, damaged during delivery, or supplied incorrectly.

For exchange requests, please contact us with proper order details and issue proof.

7. Shipping Returns

Customers may be responsible for return shipping charges unless the issue was caused by our side.

Shipping charges paid during purchase are generally non-refundable.

We recommend using a trackable shipping service for high-value items.

8. Cancellation Policy

Orders can only be cancelled before dispatch. Once the product has been shipped, cancellation may not be possible.

9. Contact Information

For refund, return, or exchange-related support, contact us:

Bharat Agritech
G-32, OLD MIDC, Behind Kirti Oil Mill,
Latur - 413512, Maharashtra, India

📞 9423368301 / 9307037474
✉ bharatagritechsales@gmail.com